Privacy Policy
We take your privacy seriously. Any information you offer us for the purposes of contacting you or offering you any of our services will be kept confidential at all times and will only be used for the intention of being of service to you. Your personal information and contact details will never be sold to any other organisation.
We may use your contact details from time to time to keep you up to date with any promotions that we may run, to update you on our services, or to send you a newsletter. At any time, if you wish not to be contacted by us, please email us to request that your information be removed from our marketing database.
The only time we may share your personal information might be when we need to liaise with another health professional to assist in your overall well-being. This of course would only occur with your prior permission.
It is our aim to ensure the security of your personal information given to us via this website. We take all reasonable steps to protect the personal information you transmit to us online.
Any contractors who provide services to you are obliged to respect the confidentiality of any personal information held by us. We can not be held responsible for any unauthorised access to your personal information.
Please note that services and pricing on this site are subject to change without notice. We will always strive to present the most correct information at all times.
We would like to take this opportunity to point out that our services are solely for therapeutic purposes.
This privacy policy may sometimes be updated. Please read our privacy policy regularly to ensure you are familiar with our latest policy information. We aim to provide you with the most up to date and accurate information on our site at all times.
If you have any questions in regard to our privacy policy, or if you are experiencing problems using our website, please contact us for further assistance. For more information about information privacy laws visit the website of the Australian Federal Privacy Commissioner: http://www.privacy.gov.au/
Terms and conditions
Payment
Payment is normally made at the end of each session.
Confidentiality
Confidentiality is an integral part of counselling and psychotherapy and is seen as essential to building the therapeutic relationship and ensuring the client’s sense of safety. The therapeutic process encourages the client to be as open and honest as possible and inevitably personal experiences and sensitive information is disclosed. It is vital therefore that the client can trust that everything discussed will remain completely confidential. All information will remain confidential unless both the client and therapist agree to discuss something with a third party. The only circumstance where confidentiality might be broken would be if there was a serious risk to the client’s life or if another person’s life was at risk; alternatively, in the rare instance where the therapist was liable to civil or criminal court proceedings if they did not disclose client information. If at all possible this would be discussed at length with the client beforehand and everything would be done to safeguard client confidentiality despite.
Handling of personal information
We hold all records securely and ensures the utmost confidentiality in the treatment of any information held about its clients. No information will be disclosed without the client’s written permission, except under certain rare legal circumstances (e.g. Child Protection).
Disclaimer
The content of this website is intended for information only. Whilst utmost care has been taken in the writing the information presented on the website we cannot guarantee its usefulness or accuracy. We accept no responsibility for any decisions made and accept no liability for any loss or damage based on the information found on this website. Anyone using information offered on this website does so at their own risk and will be considered to have taken full liability and responsibility for any damage or injury arising from its use.
These terms of use will be governed by the laws of the state of Queensland, Australia and you agree to submit to the exclusive jurisdiction of the state of Queensland.
